Page 40 - BAM ONE REPORT 2564 (ENGLISH VERSION)

38 Part 1
Business Operation and Performance

In the negotiation for debt restructuring as mentioned, the Company focuses on reducing time of receiving cash
flow from the NPLs as soon as possible, whereas that the Company tries to achieve the agreement with the debtors
as soon as possible.

If the Company and the debtors can reach an agreement about debt restructuring, the Company will enter into
the debt restructuring agreement with the debtors to define debt settlement term, debt values payable, debt repayment
methods and agreements about collaterals and guarantees. Such debt restructuring agreement shall be audited and
approved according to the regulations in the Company; nevertheless, if the debtors are unable to pay debts despite
debt restructuring, the Company may negotiate with the debtors for additional debt restructuring.

Moreover, the Company also initiates a project known as “Sukjai Dai Ban Khuen” (pleased to have your home
back), which provide an alternative for compromising with debtors, whereas the Company gives an opportunity to
debtors, who haven’t been placed under the final receivership order, to reclaim their homes. For debtors to be eligible
to participate in the project, the principal must not exceed Baht 10.0 million. The debtor will be given with the choice
of one-time payment, whereas the debtors must pay the entire principal within 90 days, or the choice of installment
payment, for a period of 20 years, at the rate of 80.0 percent of the assets’ price, appraised under the Company’s
provision. The Company also continuously initiates other projects that aim to help debtors of NPLs, such as the “BAM
Chuai Lod Phue Plod Nee” (BAM, Reduce to release debts), a project that aims to give an opportunity to debtors, who
haven’t been placed under the final receivership order and do not have any other assets that can be use for the settlement,
to pay their nonguaranteed debts, for the case where the principal must not exceed Baht 3.0 million. The debtors will
have the choice of one-time payment, to pay the entire principal within 90 days, at the rate of 10.0 percent of the principal;
or the choice of installment payment, for a repayment period of 3 years and at the rate of 15.0 percent of the
outstanding principal, without any interest. The Company also initiates a project known as “BAM Chuai Fuen Khuen
Turakij” (BAM, Revitalize your Business), a project aims to give an opportunity to the Company’s debtors, whether
those of natural persons or juristic persons, that haven’t been placed under the final receivership order, who do not
have any assets that can be used for the settlement, with the principal debt not exceeding Baht 20.0 million, the
choice of one-time payment, within 90 days, or to pay in installments within 10 years, at the rate of 80 percent of the
asset’s price appraised under the Company’s provision. Besides helping honest debtors to relieve their debts and
reclaim their collaterals, these projects arranged by the Company also allow the Company to gain an additional cash
flow from the repayment or the repayment in installment from the debt restructuring. These projects are also subjected
to other terms and conditions specified by the Company.

In the wake of the COVID-19 pandemic which has hard hit the economy and society, the Company is concerned
about the debt restructuring customers and customers purchasing NPAs with installment payments that have been
affected by this crisis, thereby denting their ability to pay. To help alleviate their difficulties, the Company has issued
relief measures to assist its debt restructuring customers, which are retail and SME customers, and customers purchasing
NPAs with installment payments, consisting of three measures that match the impacts on them, as follows:
1. Suspension of principal and interest payments;
2. Suspension of principal and interest payments and, after that, payment of interest only; and
3. Suspension of principal repayments (payment of interest only).

From the initial stage of the COVID-19 outbreak up to the present, the Company has assisted, as deemed appropriate,
every and all of the debt restructuring customers and customers purchasing NPAs with installment payments who
have requested a relaxation of the conditions due to the impacts from such crisis. Apart from these customers, the
customers who have never contacted the Company for debt restructuring because they are not yet ready or are hit
by the situation can seek a preliminary negotiation for relief measures to ease their burden on the overdue debts.