Page 189 - BAM ONE REPORT 2564 (ENGLISH VERSION)

Form 56-1 One Report 2021
Bangkok Commercial Asset Management Public Co., Ltd. 187

At present, the Company exercise the indicator system with every employee to respond the strategy and goals
in each year. It is also a tool to follow up and assess the performance with the related executives to consider screening
the assessment result, and determining returns and other benefits for employees fairly and suitably.

(C) Provision of employee development plan for employees at all levels

Personnel are valuable resources that must be retained and developed to reach their full potential.
T h e
Company believes that personnel are the important drive, and thus emphasizes the development of employees at
all levels including executives and staff members, systematically and continuously. This will be consistent with current
business operation, which will enable the Company to achieve favorable performance and enhance its competitiveness,
as well as support its future business operation. The Company defines the training roadmap and the employee
development plan (IDP) under the competency-based management with aims to develop employees at all levels to
have knowledge, capability, skill and potential and be prepared for performing their duties to efficiently achieve the
Company’s goals.

Additionally, the Company has a campaign for employees to realize bringing satisfaction to customers in
accordance with the customer focused strategy by implanting consciousness and value to be open-minded, accept
changes and work together well (Openness). This will result in good thoughts and attitude, with broader perspectives
in working more extensively.

The Board of Directors also gives importance to administration under the principle of 3R (Recruit, Retain &
Retire) to boost employees’ morale and moral support in same way as that of other several leading organizations.
In 2021, an emphasis was placed on ‘reskill’ and ‘upskill’ to ensure employees could develop their skills to a broader
and more diverse extent, which will help enhance their potential and efficiency in performing their duties. Importance
was also attached to knowledge management, under which the retired employees who have considerable knowledge
and experience were asked to share their knowledge with the current employees in order to apply such knowledge
to their operations.

Labor’s dispute

The Company has no major labor disputes, which significantly affect the businesses, financial institutions and
overall operations of the company in past 3 years. The Company does not realize any event that may cause a labor-related
dispute, that may significant affect the businesses, financial status and overview operation of the Company.

Labor relation

The company’s employees do not set up or join a labor union, but the Company establishes the welfare committee
in the establishments according to Labor Protection Act B.E. 2541 (1998) (and amendment) consisting of 18 representatives
of the employee. Nevertheless, from the founding, the company never had a strike by the company’s employees. According
to the Labor Protection Act B.E. 1998, Section 7: welfare, it regulates that the establishments having at least 50
employees should have an employer to set up the welfare committee in the establishment with following details.