Page 92 - BAM ONE REPORT 2564 (ENGLISH VERSION)

90 Part 1
Business Operation and Performance

Anti-corruption and Misconduct in violation of BAM’s Code of Business Ethics, which must

be subjected to disciplinary actions in accordance with BAM
Good Practice regulations and punished by law if such acts are illegal.

1. BAM’s Board of Directors states that “BAM’s directors 4. BAM has formulated annual risk assessments of
and personnel at all levels are prohibited from accepting any corruption within the organization.
form of corruption, both directly and indirectly, which includes 5. In regard to building business relationship and
giving or receiving money, gifts, complimentary presents, or any procurement processes, BAM does not practice bribery in any
other benefits of dishonest nature, including improper receptions business operations with trade partners, government agencies
from business associates such customers, debtors, creditors, or organizations that BAM has business contracts with. All
trading partners, cooperation partners, business partners, and BAM operations must be done in a transparent manner and
other stakeholders. In addition, any action which will result in in accordance with the relevant laws.
a conflict of interest - whether for oneself or one’s families 6. Cultivate and foster a good conscience among directors,
and friends - is forbidden. They are required to perform duties personnel at all levels of BAM including other associates of
toward all stakeholders equitably. BAM must maintain its BAM and stakeholders to be aware that they must fulfil their
neutrality and be non-political in its business conducts. This duties with honesty and do not seek personal benefits or
extends to employees, trading partners, customers, and other conveniences from their own positions.
stakeholders both domestic and international. Personnel at all 7. Establish guidelines for fact-checking rules and
levels of BAM are required to comply with the guidelines as procedures for receiving complaints/tips in a timely manner with
defined in the Anti-Corruption Policy and Code of Business Ethics. transparency and fairness to all parties, as well as taking measures
2. Report any corruption and misconduct to ensure a to resolve, improve, and impose penalties on violators.
reliable financial report, and consider the risks posed by corruption The names of witnesses will be protected and concealed
and misconduct in business operations, which will be closely from the complainer/informant listed by BAM both before
and regularly monitored in accordance with the principles of and after the procedures, and all relevant information will be
good corporate governance and BAM’s Code of Business Ethics. considered confidential and disclosed only as needed with
2.1 BAM has set up channels to receive complaints concern to the complainer/informant’s safety, the source of
and tips for employees, customers, and outsiders to report any information or involved individuals. If the complainer/informant
discovered corruption and misconduct related to BAM through has suffered any harm or damage, they will be compensated
senior management/Corporate Communications and Investor through a proper and just process as soon as possible.
Relations (Customer Relations Center) / Human Resources
Department / Internal Audit Department / Post / E-mail /
Telephone / Fax / Electronic channels (Internet / Website) and Performance in 2021
others as specified, and procedures will be taken to address 1. In January 2021, BAM has taken action to formulate
the complaints until a resolution is reached. the previous year's "Annual Disclosure Report in accordance
2.2 BAM has imposed measures to receive complaints/ with Good Corporate Governance Principles of Senior
tips on any behavior or event that violates the principles and Executives, Executives, and Employees".
practices of good corporate governance and business ethics 2. For the second year in a row, BAM has organized
including fraud, soliciting, accepting, or offering any unlawful a training to expand the partnership coalition against
benefits, failing to comply with the Code of Business Ethics, corruption on December 15, 2021, which was hosted in an
neglecting to inform any violation of the aforementioned principles online format. Mr. Thongchai Chailohakul, Executive Vice
or failure to comply with the Code of Business Ethics, as well as President - Corporate Governance and Risk Management
not cooperating or obstructing investigative operations. Division, acted as a lecturer during the event. 57 BAM
3. Directors and personnel at all levels of BAM who partners from across the country attended this training,
have committed acts of corruption are considered to be and all were willing to declare their intention to join the