Page 9 - BAM ONE REPORT 2564 (ENGLISH VERSION)

Form 56-1 One Report 2021 7
Bangkok Commercial Asset Management Public Co., Ltd.

As such, despite the difficulties plaguing BAM throughout the past year, those obstacles
and challenges have in turn pushed the Company into adjusting our business model
and strategy and jointly tackling the problems so as to move the organization into achieving
the established goals. Against this backcloth, BAM could satisfactorily deliver better-than-
expected results for the year 2021.

In the wake of the COVID-19 pandemic, BAM has concerned about our affected
customers with a lowered ability to repay and, thus, helped to resolve their plight by
launching a number of relief measures, as appropriate, for our debt restructuring customers
and customers purchasing our NPAs under an installment plan who had sought relaxation
in the payment terms. This could reconfirm that BAM stands ready to fix the problems and
assist our NPL customers to become performing again. The key to BAM’s success has been
the “5 Good” principles employed to drive the organization: Good to the Country, Good
to Society, Good to Customers, Good to Shareholders, and Good to Employees. Moreover,
we remain committed to operating business under the principles of corporate governance
and with the responsibility to society, the environment and all groups of stakeholders and
the fight against corruption in order for BAM to gain confidence, trust and support from the
concerned parties and be prepared to become a listed company continuously embracing
the environmental, social and governance (ESG) principles into our business operation in
the years ahead.

In 2021, BAM earned the “Very Good” recognition level in the CGR project organized
by the Thai Institute of Directors and received the CAC certificate for the second year at
Thailand 11 National Conference on Collective Action Against Corruption, titled “Unified
th
Business Transparency against Corruption,” which could bear testimony to our commitment
to business operation transparency and anti-corruption in all its forms. In addition, the
Company has been recognized in the international arena, as proven by the following
awards:
1. The Best Investor Relations Thailand 2021 and the Best Distressed Asset Management
Company Thailand 2021 from International Business Magazine Award 2021 hosted by
International Business Magazine, a leading business and finance magazine based in Dubai,
the United Arab Emirates, which singled out organizations whose performance met the
awarding criteria.