Page 160 - BAM ONE REPORT 2564 (ENGLISH VERSION)

158 Part 2
Corporate Governance–

The Board of Directors establishes the Corporate Guideline 8 Promotion of shareholders’ participation
Communication and Investor Relations Department to and communication
be responsible for public relations and disclosure of Guideline 8.1 Giving of opportunity for
financial and non-financial information to ensure that shareholders to participate in the decision-making
the shareholders, customers and stakeholders equally process
receive the information as prescribed by laws. The crucial The Board of Directors gives all shareholders the
information of the Company shall be accurately and opportunity and right as the Company’s owners. The
completely disclosed by the specified period of time Company ensures that all shareholders will receive
through the Company’s communication and public the fundamental right on a fair and equitable basis as
relations channels (annual report and/or website). prescribed by laws, and provides an opportunity for
the shareholders to send their questions about items
The Company gives importance to the participation on the meeting agenda prior to the date of the annual
of all groups of stakeholders and provides equal general meeting. The Company notifies such process to
opportunities for the stakeholders such as shareholders/ the shareholders via the Stock Exchange of Thailand’s
investors of all types to communicate with the Company information disclosure system together with the notice
and give their opinions and/or advice through various of the annual general meeting.
channels, both online and offline, including company visit,
conference call, one-on-one meeting, and one-on-group Guideline 8.2 Guideline on arrangement of a
meeting. In 2021, the Company took remedial actions shareholders' meeting
according to such advice and adopted the following The Company arranged the 2021 Annual General
practices: Meeting of Shareholders on 27 April 2021 through the
1. The analyst meeting was rescheduled to be E-meeting method pursuant to the Emergency Decree
arranged earlier and closer to the date of on Meetings via Electronic Means B.E. 2563 since the
performance announcement for each quarter Company was concerned about health and safety
in order to rapidly communicate with the of all shareholders, participants, and teams of staff
analysts and obtain the updated information. under the COVID-19 situation and also to enable all
2. The knowledge sharing training courses were shareholders to attend the meeting safely and
arranged on various subjects relating to conveniently. The Company allowed the shareholders
performance and financial statements in to submit the meeting registration documents ahead of
order to develop knowledge and understanding the meeting date and to register and confirm their ID
among analysts and investors. before the meeting via the link or scanning of the QR
Code, as well as assigned its staff, who are the system
The percentage of acceptance of requests from administrators, to give advice, answer questions, and
the shareholders/investors of all types who wished to fix problems concerning the meeting registration and
communicate with the Company through the aforementioned participation via the E-meeting method. The Company
channels, classified by types, was as follows: employed the electronic vote counting system to increase

Types of shareholders/investors Communication No. of requests No. of requests Percentage of
acceptance
channels submitted accepted (%)
Institutional investors (Thai) Conference call 15 companies 15 companies 100%
Institutional investors (foreign) Conference call 10 companies 10 companies 100%

Conference call/
Analysts/securities companies 3 companies 3 companies 100%
company visit
Small investors company visit 2 groups 2 groups 100%
(37 persons) (37 persons)