Page 101 - BAM ONE REPORT 2565 (ENGLISH VERSION)

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Form 56-1 One Report 2022

Responsiveness to expectations
Stakeholders Channels Expectations
of stakeholders

Competitors • Attendance of meetings • Business operation with • Treat competitors with fairness,
• Business seminars transparency, integrity and business business ethics and adherence
ethics, as well as fair competition to the laws
and adherence to the laws
• No copyright and intellectual
property right infringement

Creditors • Meetings to jointly clarify • Punctual debt payment as • Talk, discuss or hold meetings to
conditions and agreements scheduled seek and reach mutual conclusion
• Fulfilment of conditions and on conditions and agreements
contractual agreements • Exchange knowledge base relating
• Prudent risk management for to risk management for business
business continuity continuity and knowledge
integration

Communities/ • Channels to receive • Business operation with • Manage garbage and waste
Societies feedback, complaints, responsibility, eco-friendly and • Use energy-saving machinery and
recommendations and biodiversity equipment
opinions • Participation in community • Use renewable energy (solar cell)
• Website development in economic and • Carry out social and community
• Form 56-1 One Report social dimensions in communities development activities
• Employment of people in locality • Employ people in locality
• Optimization of resources in
business operation
• Taking part in community
development and environmental
protection

Mass media • Annual general meeting • Receipt of timely, correct, • Deliver regularly factual information

of shareholders or impartial and socially beneficial on business operation upon
announcement of business news and information completion of operation
plan and business objectives, • Business operation in coherence • Disclose information on operational
as well as activities on the with the society and the performance to the general public
day listed companies meet environment on a sustainable and mass media
investors (Opportunity Day) basis • Publicize and provide knowledge
• Channels to receive on business operation, technologies
feedback, complaints, and innovations together with
recommendations and other areas of knowledge beneficial
opinions to the society via its website,
• Website activities or other channels
• Form 56-1 One Report