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at all levels to have knowledge, capability, skill and potential and be prepared for performing their duties to efficiently
achieve the Company’s goals.

Additionally, the Company has a campaign for employees to realize bringing satisfaction to customers in
accordance with the customer focused strategy by implanting consciousness and value to be open-minded, accept
changes and work together well (Openness). This will result in good thoughts and attitude, with broader perspectives
Bangkok Commercial Asset Management Public Co., Ltd.
in working more extensively.

The Board of Directors also gives importance to administration under the principle of 3R (Recruit, Retain
& Retire) to boost employees’ morale and moral support in same way as that of other several leading organizations.
In 2022, an emphasis was placed on ‘reskill’ and ‘upskill’ to ensure employees could develop their skills to a
broader and more diverse extent, which will help enhance their potential and efficiency in performing their duties.
Importance was also attached to knowledge management, under which the retired employees who have
considerable knowledge and experience were asked to share their knowledge with the current employees in
order to apply such knowledge to their operations.

Labor’s dispute
The Company has no major labor disputes, which significantly affect the businesses, financial institutions and
overall operations of the company in past 3 years. The Company does not realize any event that may cause a labor
related dispute, that may significant affect the businesses, financial status and overview operation of the Company.

Labor relation
The company’s employees do not set up or join a labor union, but the Company establishes the welfare committee
in the establishments according to Labor Protection Act B.E. 2541 (1998) (and amendment) consisting of 18 representatives
of the employee. Nevertheless, from the founding, the company never had a strike by the company’s employees. According
to the Labor Protection Act B.E. 1998, Section 7: welfare, it regulates that the establishments having at least 50
employees should have an employer to set up the welfare committee in the establishment with following details.