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Operational goals and strategies of the Company The operation of a business needs to rely on knowledgeable
(A) Operational strategies and talented personnel with versatile work skills that will
Amid the rapidly changing economic conditions at enable them to perform their tasks effectively. The Company
present, the Company needs to lay down its strategies in offers employee compensation and welfare in line with the
tandem with the emerging circumstances in order to foster current circumstance and labor market condition.
sustainable growth. The Company orients to be the largest
Bangkok Commercial Asset Management Public Co., Ltd.
asset management company in Thailand with excellence The Company gives priority to the development of
in business management and promotion of good relationship “people,” the main contributor to moving the organization
with customers and financial institutions selling non-performing towards a success in line with its mission and vision. Therefore,
loans (NPLs) and non-performing assets (NPAs) to bring it is essential to prepare the development of its personnel
long-term returns to the shareholders through reorganization, to be ready for and able to adjust themselves to the
personnel development, expansion of asset base and business direction and goal amid the ever-changing factors,
accelerated income generation. Details are as follows: including new technologies, changing consumer behaviors,
and tougher competition. Employees’ knowledge and skills
(1) Reorganization to accommodate long-term will be enhanced in various forms so that they could cope
strategic plan with changes in a timely manner, as follows:
The Company has reorganized its front office on a
full branch basis to remove bottlenecks in the work process. Education To increase their knowledge and skills, the
Also, employees can develop their knowledge and Company has a policy to provide opportunities for the
multi-skills and advance in their career path as operating employees to pursue higher education in the business-related
staff and executives at each level will have more opportunities fields by offering 20 master’s degree scholarships/year at
to be promoted to higher positions. local institutions and two overseas scholarships/year.
The Company’s structure has been redesigned to The Company also provides 20 master’s degree
be a flat organization which includes shortened chain of scholarships at local institutions and two overseas scholarships
command, decentralization of duties and responsibilities to for outsiders in a bid to recruit highly capable and competent
top executives of each function group (C-level management) individuals and develop qualified personnel to work with
and determination of common operational and collaboration the Company so that they would become the key drivers
goals within each group. The executives are encouraged to of future corporate development.
play strategic role and integrate management of work/
business units and to engage in driving the strategic plans to Improvement of employee skills, knowledge and
accommodate expansion of new businesses and products, work efficiency The Company devises plans for seminars
as well as the goals, vision and missions of the Company and training that align with its business operation, and
in the future under the ESG framework. encourages all employees to undergo appropriate and
continuous development in order to efficiently enter the
(2) Reduce operating time and increase cash digital era. Employees at all levels are developed to close
collection of the company their competency and knowledge gaps and enhance their
Employees are the valuable asset and the key capabilities. They include both front-office and back-office
driver of the Company’s success. Management of human employees at the levels of operating staff, managers, executive
resources with strong competence is instrumental in and those who are designated as successors. They are
enhancing capability and competitiveness that can push promoted to grow and advance in their roles and duties
the business towards efficient and sustainable growth. professionally, efficiently and effectively and be able to
move the organization towards achieving its goals.

