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7.3.2 Fair business conduct human rights and morality so as to cultivate peace in society
The Board of Directors formulates the business and promote sustainable growth for the organization.
operation framework and guideline that demonstrates
fair competition and stimulates the creation of 7.3.5 Responsibility towards customers *
innovations and efficient servicing and operation, which The Board of Directors upholds and implements
will help to reduce the Company’s cost in the long term. a policy to respond to the satisfaction of customers, who
Bangkok Commercial Asset Management Public Co., Ltd.
It also promotes social responsibility among the suppliers purchase assets and use services directly from the
and all other stakeholders and ensures respect for Company, so as to ensure that, apart from offering
property rights, both physical and intellectual property. products and services of the best quality at fair prices,
In addition, the Company disseminates knowledge the Company is aware of the safety-related issues that
on its Code of Conduct through infographics, which may have social and environmental impacts and shall
provides salient points of its Code of Conduct, via not perform any act in such a way that violates or
outlook email in order to build awareness among all deprives customers of their rights.
directors, executives and employees, classified into * Note: Customers refer to customers of the
levels, i.e., 11 directors, 300 executives and 995 employees. Company’s core business transactions, including
In 2022, the Company recorded no misconduct in - Purchasers/lessees of NPAs; and
relation to business ethics and code of conduct. - Debtors of NPLs purchased by/transferred to
the Company.
7.3.3 Respect for human rights
The Board of Directors gives importance to, and 7.3.6 Development of community and society
adopts as the Company’s primary policy to achieve The Board of Directors formulates the framework
sustainability in its business operation, the respect for and guideline on development of community and
human rights and dignity of all employees, which is the society by focusing on creation of a strong and happy
foundation for business operation with high quality and society and provision of opportunities for education, arts
value. Recognizing that employees are a crucial factor and culture that are in tandem with both the government
for the development of quality products, the Board of sector’s development direction and the community’s
Directors therefore emphasizes fair treatment of employees way of life in a bid to improve the community’s quality
by providing them with opportunities, compensation, of life and economy on a sustainable basis.
promotion, rotation and development of both capability
and morality so that they would be the knowledgeable, 7.3.7 Management of resources, environment
competent and good members of society. For instance, and energy
employees are provided with fair employment and The Board of Directors makes certain that
compensation that is commensurate with their employees at all levels participate in maintaining
capabilities, together with workplace environment and workplace environment, including
working system that ensure the safety of their lives, (1) prevention of pollution,
properties and health, development of their skills and (2) sustainable use of resources,
capabilities, and regular communication of the (3) reduction of and adaptation to global
Company’s information to them. warming, and
(4) protection of environment
7.3.4 Fair labor treatment
The Board of Directors gives importance to fair In order to develop activities concerning
treatment of employees and respect for their individuality environmental protection and rehabilitation, importance
and human dignity under the principles of international is also attached to a good use of resources and adoption